By the way, previous wordpress admin left a couple of security holes open.
Had to login and close all the loopholes.
That borked the website… a little.
It is what it is. Deal with it, and get somebody to fixxit. I’m not going to waste my time trying to fix it with AI as I have no idea what I’m doing.
(BTW I’ll do a little bit of AI with programming as I have an idea of what to fix and what to do if the AI-generated code is slop and breaks… not so with web-based things and PHP…)
This happened every few days at $oldJob (before we outsourced L1 support).
”my account is locked out”
”Ahh, did you forget your password?”
”no, I definitely know my password and entered it correctly but the computer won’t accept it and now the account is locked out. this is so stupid, you need to do something about this”
[unlocks account] ”OK try again….”
”nope still not working”
”Is caps lock or numlock on?”
”oh… it’s working now, thanks” [click]
Dear $team_leader
Why are you including HR in an email regarding an user having connection speed issues?
I’m getting “power play” vibes. Keep in mind that cellular connectivity cannot be guaranteed, and that the onus is on the EMPLOYEE to have a stable Internet link, not the company.
Failing that, the employee have to work from office.
I’m going to be blunt, because, Wizard’s First Rule, and I’m getting miffed now.
Also because us IT plebs have been denied remote work even though we could come in every second day… (sort of rotating between two persons, so that there’ll always be an IT person at the office).
I was asked to find out yearly IT expenditures, which I did.
I did sent a list to Finances, and included the line “I cannot recall or remember any other annual expenditures, but will let you know should more come to light”.
But I did not count in Development. My bad. I should have asked them as well, in hindsight.
But then again, you guys did not follow proper communications, and that’s something I’ve been hammering on for some time already.
And thinking on it, the previous head of finances did take due diligence by sending in a spreadsheet every year to every department, asking us to fill in our expenditures and budgets… she got terminated for reasons, and now we’re here.
Honestly if I was securing Wordpress these days for anything non-trivial Step 1 would be to set up one of the add-ons that allows it to output to a static site. Only expose the static site.
I wish I didn’t have to say I’m thankful it wasn’t me who woke up and found out they suddenly didn’t have a job any more. Eventually at some point, it will be me.
update to this :
apparently manglement’s pretty miffed about my work quality and responsiveness. (wordpress as well)
IT is not a single point, it is a very broad field. And there’s lots of things going on that is not even documented.
And people tend to forget things. Like the CEO asking you for a report - and you get hammered from more than one side, and then you forget about the CEO’s request….
Meh.
I guess we should be grateful that we don’t need agencies to help us quit out jobs.
Another case of how how changing the law doesn’t mean much when society doesn’t change.
And I thought that was just a tall tale…
Anyway.
Part of the PIP I’m on means that I have to do an Udemy course - on being an IT manager.
cracks knuckles
LFG!
]On a side-note apparently manglement have an issue communicating, which was one of the points I highlighted in my initial PIP meeting.
And they still do… oh look, my crystal ball is still not working….
A variation on what I posted before:
If you see someone walking that has two arms and one is being used to pull a small hand cart with a few items on it, they probably don’t need the help of holding the door open for them. They have an arm that is not occupied with a task that can be used for that task.
But if you decide that you will hold the door open for them anyway, do not do it by leaning into the opening to hold the door with an outstretched arm. You’re making it harder for the person to move through the door frame by reducing the width of the opening.
OH MY GOD YES! ANYONE who does this for anyone else is doing it wrong.
So, we got the quote for new hardware which we sorely need, and it is properly specced.
And don’t think to cheap out by getting a 2ndhand server. It may be EOL and we may not get hardware (RAM/CPU etc) for it.
Why phone me? There’s email, and IM. I can’t be arsed to answer the phone anymore due to stupid.
Use these.
Or are you deliberately phoning people so as not to leave a paper trail?
Oh, I’ve run into that. I always told whoever was on the other end that I’d begin to work on it once I got their instructions in front of me. I don’t want to make any mistakes.
Dear $work
The current project we’re working on, is worse than a dog’s breakfast.
No planning, piss poor management and people NOT READING THEIR EMAILS FFS
Fuck this shit.
Leave means taking an absence from the work and not being bothered with work things.
Yet you phoned me a few minutes ago, but I did not pick it up as I’m on leave.
And besides, I’m not getting paid for overtime work.
Give your employees a bit of a motivation and they’ll do overtime work.
Otherwise no work. And I absolutely mean it.
You give us a solution to a problem that doesn’t address the cause and tell us to only use it after the problem occurs. Then you try to put a bandage on the cause instead of actually fixing it and might be making the problem worse. How much money are you going to keep throwing at this when what needs to be fixed costs less than four venti Frappuccinos?
Do you work for my company? 
Can we hire somebody and soon? We could really use a third person here.