Shit will most probably go down. On some of our contracts we are required to do hardware upgrades every 5 years.
Now we are stuck with 12+ year old hardware, because upgrades never got done. Somebody is going to roast and get rekt for this, and it is not us in IT.
Required admin privileges that were hard to get to mess with network settings that we sometimes needed for diagnostics. We also, to do our jobs, have admin rights on so much other stuff,
I saw a ticket in our Helpdesk recently where the person was asking for permission to change the timezone on their laptop because it wasnât auto-setting and they werenât permitted to change it.
At my last job this happened on the macs a lot. And the solution was to replace the laptopâŚboss didnât like me just changing the site that the comps where pulling time from.
Wait, what?
Youâre telling me that the managers are so overburdened with work that they canât do the employee assessments? Isnât managing one of the core concepts in their job description?
Youâve been so fixated on saving money that youâve made the top levels too lean? Seriously? IN THE GOVERNMENT? I donât believe you.
Now, someone has created a training course that every employee has to take before we can do a SELF ASSESSMENT? How many hours will be lost by everyone having to go through this training?
This will not end well. Actually, itâll likely end in a masturbatory exercise with very little oversight besides a rubber stamp of approval by most âmanagersâ.
âRizak has been a very good boy this year. He deserves a raise. He also wants a pony and a plastic rocket ship.â
Now I know what happens when the glue of the duct tape is stronger that they layer of paint applied to the laptop case. And that raises a new question: Why did they go to the expense of adding a layer of paint or other plastic instead of just making the entire piece out of that color plastic?
Serious answer but itâs possible adding color to the plastic would change some other property. Certain plastic colors get brittle: ask LEGO fans about brown pieces known to crack, for example. Though thereâs plenty of black/dark grey plastic in tech to be honest, so I feel like there probably is a solution.
Bitch, my mental health is more important than your asinine policy. So take your âunacceptableâ and shove it up your ass. Iâve been on the fence about looking for another job for some time. You just pushed me over to the job hunting side.
If weâd gone with the Time and Attendance application both Payroll and IT suggested, we wouldnât be having any of these issues and customisation requests. But nooooooo, you had to let the stores pick what they wanted, and they wanted the flashy piece of crap weâre stuck with now.
(HR and IT were excluded - purposely to my thought - from the âroadshowâ meetings demoing the shortlist vendors.)
We were (along with Store Ops, which was okay; they generally listen to us). We made our recommendation and then it was decided to go out to the stores to do a demo and let them âhave inputâ. Which turned into them getting their way. To be fair, the front-end of the system is really nice and pretty and user friendly, and the employees are going to love it. Itâs the back end that we in IT and Payroll have to deal with that is a fucking ball-sucking mess.
I remember being in a user focus group deciding what mail platform to choose. This was way, way back in time when Outlook was announced but not released.
The choice was between MS Mail and something else (Groupwise?).
Every single person in the user focus group voted for MS Mail. Even before Outlook it was far better than the other option.
The company went with the other option because it was cheaper.
I know that for certain tasks, I get them done closer to the deadline because Iâm trying to keep up with the rest of the work assigned to me and it was burned into me over many years that those other tasks are more important than anything else. That importance is emphasized in the metrics which only recently have been changed to shift away from them or downplay them in favor of other metrics. Itâs too ingrained in my now to change. I learned some hard lessons years ago about what happens when those other tasks donât have priority above all else.
I know you want this task done early. It will look good on your metrics. But telling us it must be done early and putting me in a position where Iâd have to do it on my vacation is not okay. It will be done when I get back.
Had that same situation last year. PM decreed we need to roll out an antivirus product on four sites.
Over December.
I said sod it, took my leave and went to my family. PM took his holiday, because he doesnât give a ratâs ass about other people, he is The Most Important one.
January there was a fallout, of course. He got reprimanded for trying to force an installation over the December period though.
Later on we found that the AV product do work on Windows 7, but it causes other issues as well, but he did not want to grant us time to test it properly, and he made some promises in order to curry favour with some people.
Anyways, we rolled the installation back. The entire route is getting an upgrade - new hardware, windows 11 (downgraded to win10 because our software is not 100% on win11 yet) and the new AV product.
I have learnt some lessons. PM also learnt some lessons. But he still falls back to his old ways of not communicating with other people.
We in IT are improving our communications with the other departments though. Slow work, but weâre getting there.
Petter (from Mentour Pilot) is an excellent resource and inspiration with the CRM model, and Iâm basing our communications off from that as successful communications will lead to successful projects.
So, said PM may not last longer in this company, as manglement is not very happy with his antics.
Salary bands are just a convenient way to avoid giving people meaningful raises no matter how good they are at their job.
Two years in a row, the company has told a top performer âthis is the most we can pay you because youâve maxed out your salary band.â You even created a new job title just so you could give me a raise, and not 6 months later you have the gall to say âwith this minuscule raise, youâre now at the top of the band for your new title.â