Things you wish you could say (at work)

Nah, can’t get an unofficial crack of any sort. So I’m all good. Cracks I’ve tried so far include one that entices you to sign up for some dodgy sites for a fee per day, just in order to get the password to be able to unRAR the archive containing the crack. I’m not that desperate, neither am I going to sacrifice my SIM, cellphone account and sanity for that.

Until $Boss steps up the pressure, then I’ll write an email voicing my opinion.

You guys are a joke. We pay you $350 an hour to come out here and help get our AV systems up and running after we had to shut them down, and yet you somehow missed powering up several devices on the rack as well as completely ignoring a room. I think I’ll save the firm the money next time and do all of this myself. While I’m at it, I’ll ask for a raise.

Just because I ask you a question about a specific circumstance that I feel has been mishandled, does not mean that I think YOU mishandled it. I am simply gathering information so I can put together a new protocol to best assist our clients. Everyone else may love to play the blame game; I prefer to just get things done.

Ah yes, the old “haysus, get off the cross, we need the wood” reaction. My condolences. Workplace martyrs (or, worse yet, workplace “oh, la, I think I shall faint” flowers) are annoying as hell, especially when you are trying to get something done and they are martyring in the way.

(well, at somebody’s work anyway)

If you don’t like the fact that I was completely honest with my feedback, you can always protest to Amazon. Who, I might add, has copies of all the emails between me and your business when I contacted you previously.

I provided a clear, honest review, laying out all facts. I specifically said that you had made things right. I gave you 3 out of 5 stars:

  • You didn’t get it right the first time.
  • it took several emails before your customer service rep even acknowledged that I had already provided the information he was asking me to provide - in fact the information was in the first email sent.
  • I did not receive information regarding when or how the package with the missing items would be arriving.

I also noted that I would not hesitate to purchase from you in the future, because you had made it right. But you are making me regret that with the tone of your email where you complain about my so-called negative feedback (it was both negative and positive).

And now, I am owed an apology for the tone of your last email. Going into hysterics over an honest review, based on facts, is not a sound business practice. It is also not the way to ensure that customers give you another chance with future purchases.

[sew]

It’s amazing the magical power of five little words (I will be contacting HUD) to suddenly stir you to do the job you were supposed to do back in August.

Too bad the magic didn’t also cause spontaneous competency.

Yes, I understand that working for a healthcare provider’s IT makes me “essential personnel.” I am not sure you understand that snowfall is being measured in feet per hour. I have to travel through two separate driving bans to get to $site, where most (if not all) of the folks I’d work with today won’t be coming in, either. In my compact car. To a section of this town that is showing up on the national news right now.

I just saw a manager for a different $site on the news, complaining that the police should allow anyone with “emergency personnel” on a badge to drive. I can understand the cops’ position, though, since some roads are blocked with cars trying to get to work despite the bans. Some genius took his little pickup and cleared one lane for a ways – sounds kind. Then that lane filled up with stalling cars and collisions.

I didn’t really want to give up my PTO for a random Tuesday, but that’s just how it’s going to be, $boss.

Here’s a photo of a friend’s spouse in the backyard, taken this afternoon. $Friend’s house is a few miles from mine.

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Looks like a perfect excuse for a work from home position!

Sounds like a perfect excuse for a “hostile environment” complaint. Or something legal.

A ban is a ban. Just because other people violate the ban does not mean your employer can require you to violate it. Because it’s still a violation which can be enforced by the police and other authorities.

When working for Wells Fargo, we had a ban on driving without four-wheel-drive and/or tires chains. We were informed by our manager (the guy whose desk I wanted to stuff full of child pornography) that if we did not show up, we would be terminated.

Somebody snitched to the call center director, who called up to blast our manager. Unfortunately by then it was too late, because the snow had gotten worse while we were at work. The manager did send us home early (the director told him “or else you’re fired”, in poetic justice), but it took my roommate and I two hours to get home - a drive that usually took ten minutes.

From the looks of things, if you had gone into work, you wouldn’t have been able to get home.

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Yeah, sometimes that “not able to get home” is considered an advantage. It’s a medical site, so there is always need for staff of ANY kind. The site has a small space with some folding cots for that case. I haven’t had to do it yet, but I can’t imagine it’s a party.

If they think keeping you there far past working hours and against your will as an advantage…

I know you and ANH are having some difficulties, but there has to be abetter work environment than that. It sounds like they don’t value their employees very much.

During the height of Y2K paranoia, my employer at the time somehow arranged with the local Sheriff’s department for all of us to get a special “card”. This card basically said “even if there’s a state of emergency, this person is needed in our office and may travel freely within the county.”

Because, you know, if a fscking life insurance company can’t get all of its IT people on-site when a system goes tango-uniform because of a 2-digit year, all hell will break lose.

I have a friend that is a nurse, they’ve pretty much been told this right out. It’s either that or people start dying, since she works at a hospital.

Yeah, I would call bullshit on that one. If “people start dying” that would indicate that the hospital’s hiring practices are keeping the hospital on the edge of catastrophe. However, I do know hospitals who do restrict hiring to just barely cover shifts.

Nobody should be told they can not leave work when their time is up. Nobody tells a nursing student on the first day of class “welcome to a profession that will require you to work 24, 48 or even 72-hour shifts”.

Telling someone that they can’t leave work is no better than false imprisonment. And using the excuse “it’s not safe out there”, when you demanded the employee show up despite weather (or other) conditions, is so unethical…

But I am also aware how easy it is to blacklist someone in the health care industry.

I don’t want to waste my writing brain on this garbage. I have two blogs to feed when I get home.

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If I was actually feeding my blogs, I had reserved one for rants.

But I’m afraid I’d wind up with another Audrey.

FEED ME.

I can’t, I have to sleep.

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Well, let’s look at a serious blizzard where you honestly can’t get in or out. During a snow emergency it’s amazing how many people can find a way home that can’t find a way in. If they have one shift, let’s say second shift on hand when the storm starts, and 90% of them leave, and only 50% of the third shift comes in, and 20% of the first shift, then yeah, you’ve got serious issues. Those people that made it in are going to be rode like rented mules in the name of keeping people alive. And I can’t imagine looking at that and just shrugging and telling people my shift is over, I’m going home.

Meanwhile the ER is getting hit with accident victims.

They should, they tell doctors that. But it’s not just doctors and nurses, it’s radiation techs, and IT guys, and cleaning staff, the laundry people. Indy gets locked down for days once every couple years, and once every 5 years or so it’s actually super dangerous, not just government mandated dangerous.

I would think it would be damn near impossible considering the fact that there are so many hospitals needing so many nurses. In Indy there are at least 10 major hospitals, owned by three different companies, plus a bunch of surgical centers and specialists. Considering the conflict between the Saints and the secular hospitals around here being fired by one might be a recommendation for the other.

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I have several friends who are nurses. Thye will tell you flat out that there is not a shortage of nurses. However there is a shortage of hospitals hiring nurses full time, or even hiring nurses “permanently”.

One friend is making quite a living off this fact. He is a contract nurse. He gets an assignment to a different hospital every three or four months. He works exclusively in ERs or trauma units. Repeatedly over the past two years he has worked in hospitals where the contract nurses or other temps have outnumbered the full-time, regular staff. Because that’s the way the hospital wants it.

He pays out of pocket for health insurance. He does not get paid days off or paid vacation.He pays for his own uniforms. On the other hand, he doesn’t have to worry about negative consequences if he calls off on a shift (other than not getting paid for it), and his housing for the length of the contract is paid for.

He has laughed at the stupidity of the hospitals to me so many times over the past five years. He gets paid equal to what a nursing supervisor is paid, sometimes more. Yet the hospitals delude themselves that they are saving money in this way.

He’s applied for a real position at a few hospitals, even though he would take a reduction in pay. None of them have ever followed up on his applications. Not one.

There is no shortage of nurses, and there hasn’t been for over a decade. My other friends have had to take the most demeaning nursing jobs, such as visiting nurse for disabled or senior patients (a job that can be done by a CNA - I worked that job in my 20’s). Even back 1995, employment outlook reports were saying that we already had too many nurse compared to the number of positions.

The only shortage is the number of health industry employers who are able to follow common-sense business ethics. Which gets violated more often than HIPAA. ( Health Insurance Portability and Accountability Act - Wikipedia)

Follow-up: They backed down real quick.

Apology? Not so much.