One of the most useful Android system functions ever.
Blurr, that sounds actually reasonable. Realistically, on-call should be only for critical business-impacting issues, and ideally only after theyāve been triaged to eliminate request that really donāt meet the criteria.
But I live in a dream world, so what do I know.
Completely agree and it saves the user hassle of getting the run-around. But sadly, itās not a consistent thing here. Depending on who is handling the off-hours support line, it can go from normal to ridiculous almost instantly. The crappier people are nothing more than ticket forwarding machines who canāt even send tickets to the correct people.
I have often received calls for issues only a network engineer can look into, or our Citrix person, or our eDiscovery people. The reasons they gave me was āwell, we should be contacting Tier 2 on-call first and they take it from thereā. Uh, no, if itās something that clearly involves an engineer or someone super-specialized, you send it to them so it gets resolved right away. Like how we do it during normal business hours.
Dear manglement
Where are my new servers?
Kthanxbai.
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Take your āself-evaluationā and shove it up your ass. You didnāt much consider my input last year and I donāt expect this year to be any different.
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If you send in a quote request and on the first line of your email say you are getting more information Iām going to file that request until you forward the information. Iām not going to go through it and list the missing data, or in this case go through it and not notice anything missing.
The clock starts when the submission is complete,
And I canāt even keep bitching about this because I have to fix the mess.
Fax machines are abominations and should be relegated to the trash heaps of history.
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But how else can you tie up an entire phone line with the shrieking of the Xerox banshee?
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Heh. Brother in law went out with a girl, then things went sour. She kept on calling him and would not stop.
Installed some fax software together with an internal modem on OS/2, plugged it on the line, and left it.
She stopped phoning eventually. Banshee shriekings was not good.
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Are we brothers separated by the sea? I used to have a dictaphone with dialup screeches on it, just to wind up my dad 
did it for almost a year before he realised what was going onā¦ if I knew he was going to make a phone call, Iād pick up the line extension and hit play on the tape. Heād hear the noise, rampage to the office to find the computer switched off. Then heād rampage to my room to find the PowerMac switched off. Then heād blame the neighbours. Occasionally he thought the government were spying on us
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The last four I did at the hospital were copy-pastes.
Weāre stuck with them for a while longer because in some countries they are considered to be a legal way of transmitting a document, whereas e-mail isnāt. However, with more and more companies switching to VOIP systems, that may change because some fax machines and copiers with fax options do not play well with VOIP.
Okay, so you decided to do a stress test by running through a procedure twice. Thatās a good and sensible idea and helps verify that it will work before we get too far along into the project.
However, it would have bee nice if you had told us you were going to do it that way so that we would be aware of that, instead of leaving us to wonder, āweāre following the directions you provided and weāre only making one change, which we keep you informed of, so why does your system keep breaking in random ways?ā, especially when weāre in front of the customer and theyāre also seeing the system break in random ways.
Please keep your formatting consistent. Itās really hard to work out whatās going on if your indentation is all over the place.
Also, swapping from commas at the end of the line to commas at the start of the line is just stupid. Personally I prefer commas at the start of the line, but I donāt really mind either way - as long as you do one or the other, not both.
I used to work closely with a software company whose installation document was a bit like that. Lots of caps, underlines, bolds, italics, red text, and all of the aboveā¦ how were we supposed to know what was really important?
EVERYTHING IS THE MOST IMPORTANT THING EEEEVVVAAARRR!!!
I used to work with a sales guy that was like that. I actually told him that everything from him was no longer important or rush because he was the boy who cried wolf. I think it actually surprised him when all his requests were not immediately addressed.
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What a colossal waste of time that meeting was.
Fortunately, I didnāt have to say it. The VP above me did. And he used more colourful language.
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When I write an email, it isnāt in Esperanto, or Engrish, or Pidgeon English, or Pig Latin, or Latin, or Old High German, or the secret language some twins develop to communicate with each other, or Latvarian, or the Black Speech of Mordor, or Minbari, or Cyrillic, or Cuneiform, or Hieroglyphic Luwian. It isnāt a puzzle, a riddle, a cryptographic exercise, a dissertation on the particulate matter spread in the universe that only 5% of the Earthās scientists might have a chance of understanding, a comparitive essay on the merits of olive oil versus grape seed oil and why the āextra virginā in āextra virgin olive oilā is just marketing hype, and itās not a comprehensive history of the color royal purple and how that led to phrases like āborn to the purpleā.
Itās in English.
Every word is carefully chosen to ensure the meaning of the message is as clear as possible. Sometimes it can take me an hour to write something that would otherwise take ten minutes because I am evaluating each of those words to see what benefit they can bring to the email.
So why am I having to frequently re-explain something that should have been easily understood and comprehended the first time?
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I feel your pain, mate.
They also tend to skip some parts of the emailā¦ comprehension be lacking sorely.